Polycom Sucks Customer Reviews and Feedback
Polycom, Inc., now a part of Plantronics, Inc., was an American multinational corporation that develops video, voice and content collaboration and communication technology. Polycom was co-founded in 1990 by Brian L Hinman and Jeffrey Rodman. In 2018 Polycom was acquired by Plantronics and in 2019 the name of the combined entity was changed to Poly.
A dissapointed former employee said in a review: "Polycom used to be full of life and had a family vibe, but slowly turned to a strange hostile work environment. My manager micro-managed my every move, and would even go as far as to scrutinize the words that I said to people as I spoke to them, sometimes WHILE THEY WERE STILL THERE... I found the lack of trust disturbing, and I never want to be placed in that position again. Overall, the company became a dreary place without much life or happiness. The products seem to have gotten cheaper, abandoning the hallmark of the company, which was it's superior quality. Stock options dropped, pay lowered, and they just don't care to help you grow."
Current Employee - Senior Key Account Manager says"Toxic culture, frequent layoffs, no future."
Current Employee - Anonymous Employee says"Growing pains at the moment during the integration (restructuring, process alignment, culture alignment, etc.) which are putting a big workload on everyone and strain on work life balance. Hoping this is temporary and evens out once we stabilize post integration."
Software Engineer (Former Employee) says"1. Brownie point system 2. Get it done mentality, with no regard for WHATs being done 3. Poor management and guidance for new engineers 4. No mouse padsYou will learn, and you'll meet some genuine people, Great Products, Clear documentation, Clear Written Stories and AC, Free snacks and drinksYou will be played so they can test your knowledge first few weeks, Unfortunately thats why I'm recommending to stay away, Your peers will purposely act stupid to test you."
Marketing Coordinator (Former Employee) says"What sort of company lays you off 2 weeks before Christmas after you've given your all to help them? This one. PLANTRONICS. Avoid at all costs. This is an old boys network that isn't progressive nor innovative."
Senior Fixed Asset Accountant (Contractor) says"It was a very competitive and political work place. If the employees would have been stronger at training others, it might have made the place a bit better.Paid for meals and hotel for overtimeSuper stressful work environment"
Vice President - North America Sales & Channels (Former Employee) says"Polycom does not value their employee contributions or tenure. Their management is only focused on numbers and does not understand or value the importance of partners and customers. Polycom has fallen way behind the technology curve and is no longer competitive in the market."
Engineering Technician (Current Employee) says"Bad company no values to employee and no job security no benefits, no work life balance"
Service Desk Specialist (Former Employee) says"The company used to be full of life and had a family vibe, but slowly turned to a strange hostile work environment. My manager micro-managed my every move, and would even go as far as to scrutinize the words that I said to people as I spoke to them, sometimes WHILE THEY WERE STILL THERE... I found the lack of trust disturbing, and I never want to be placed in that position again. Overall, the company became a dreary place without much life or happiness. The products seem to have gotten cheaper, abandoning the hallmark of the company, which was it's superior quality. Stock options dropped, pay lowered, and they just don't care to help you grow. Unlimited PTO is social-pressure PTO, and I probably took less than 5 days a year because I felt pressured.It's in Santa Cruzno breaks, abusive manager, hostile work environment"
Staff Engineer (Current Employee) says"No personal and technical growth there Management loves flattering and if you dont, you will be nominated for layoffs. Unnecessary work pressure for unrealistic goals and for the useless work. In short life is miserable.Cab facilityLong hours, cant please the management whatever you do"
Director (Former Employee) says"Layoffs seems to be a natural way of 'fixing' the bad management within each department. They expect you to work 12/14 hr day and if you don't you will be let go. My manager managed the team by fear and not repect or by example. You're asked to do tasks no one else wants to do or understands. Lack of direction and career growth.free sodassweatshop, bad management, unbalanced work/life"
Corp comms (Former Employee) says"I was penalized for being likeable even though I exceed all agreed upon performance expectations by a boss who was fired two months later. Company lacks leadership and direction."
Sales Associate (Current Employee) says"I have loved working here till recently. The new management that was brought in has changed our culture so much that we are not the same company. Change is great-however there is no longer a customer first approach and the employees are very unhappy. Not fun anymore.Vacation timeCulture"
Channel Marketing (Former Employee) says"meeting centric company, impossible to actually do work because everyone requires a meeting. Working remotely is not as efficient as you would think. nice office, nice people, they are under staffed which makes for over worked employees."
Director of Operations (Former Employee) says"Unstable, volatile, no business growth strategy in the face of stiff competition. Quarterly staff layoffs used as means of managing business."
Inside Slaes (Former Employee) says"This company hires executive who outsource entire salesforces, including the inside sales group. They had unpublicized layoffs in June over 200 employees nationwide. Spectralink was supposed to be sold in May, and it will be sold again. You are a fool if you apply for this or any job at POLYCOM!free sodaunstable, misleading, bottom line"
Immersive Studio Video Conference Support TSE (Former Employee) says"DO it my way management style, not what makes good "Common Sense" to do to run a business. Values the $$$ over policy, procedures or customers needs."
Software engineer (Former Employee) says"Management changes things every other day and wants you to keep switching between projects. No concern for your own free time - it's work, work, work. Groups do NOT work together. More of a stab you in the back environment.And many layoffs. Its there way to get rid of people easy and then hire cheaper workers.want to work 60+ hours a week?"
SQA II (Former Employee) says"My time at Polycom was plagued with instability - the company was sold 3 times in the 3 years I was there and as a result, 3 rounds of layoffs. SQA was paid very low. Manual testers were promoted more than testers with programming/automation skills. SQA was not valued - 11 of 16 were laid off. SQA worked on a variety of projectsOld tech, old culture, layoffs, low pay"
Multimedia Designer (Former Employee) says"It could have been a good place to work had my director not changed my role shortly after hiring. 80+ hour work weeks consisted of creating PowerPoint slides for 5 C-Level executives, and their supporting VP's.Free sodaA non existant director"
Senior Channel Marketing Manager, North America (Former Employee) says"Polycom management likes to heap the work of three people on one person and look at you as if you're crazy for pushing back. They give you the rah-rah speech, "I know you can do it!" The question is why do I want to kill myself for their end? The management team can have some good ideas, but they have absolutely no clue as to what resources are actually required in order for development, execution, and on-going management.Some very good productsClueless management"
Manager (Former Employee) says"Poly is not a great place to work. They are extremely siloed and the teams within the certain organizations don't get along and appear to have a power struggle. There is so much politics going on there it's uncomfortable if you don't happen to be on the right tribe. Their technology is falling behind because they can't seem to get their organization aligned. Layoffs are a certainty. They often rely on contract workers who don't really own their work. The outlook of this company is very grim. Stocks keep plummeting. Stay away.Nice facility in Santa Cruzpretentious"
Managed Services CMC Engineer (Current Employee) says"Lack of resources from management. Very unorganized.. Company has no direction. Low tech tools for network monitoring.BenifitsLong hours with no appreciation foe employees"
Avner Falk says"I have been a loyal Polycom and Plantronics customer for twenty years, buying thousands of dollars’ worth of products from them. I live outside the U.S. and, due to electrical power differences, some of their telephone accessories, such as power supplies, need local versions. Polycom has joined with Plantronics to form Poly. Their products are the most expensive in their market. Whenever I need to exchange a power supply or wall module for my phones they refer me to their Sales to buy another product. My messages to Poly’s “leadership,” including their CEO Joe Burton, have been ignored. They don’t seem to care about your satisfaction, unless you are a big business that gives them hundreds of thousands of dollars in revenue."